Freelance Designer specialised in complex digital products.

MILANO / REMOTo

I help companies and startups design and improve complex digital products, working from user needs and business requirements to clear, intuitive and effective experiences.

I help companies and startups design and improve complex digital products, working from user needs and business requirements to clear, intuitive and effective experiences.

Enterprise digital product displayed across desktop and mobile interfaces
Enterprise digital product displayed across desktop and mobile interfaces

— COMMON CHALLENGES

— COMMON CHALLENGES

A few challenges I can help you solve

Every project is different, but some problems come up more often than others. These are some of the challenges I can help you address.

— COMMON CHALLENGES

A few challenges I can help you solve

Every project is different, but some problems come up more often than others. These are some of the challenges I can help you address.

Understand what users really need

Interviews, benchmarking and market research to make decisions based on evidence, not assumptions.

Turn an idea into a product

From problem definition to early prototypes, building a clear direction before development begins.

Improve an existing product

New features, flows and interfaces designed without losing consistency with what already exists.

Bring structure to a complex process

Mapping and improving a process that has become too complex, whether internal or customer-facing.

Understand what to do before investing time and budget

UX audits, analysis and workshops to identify opportunities before design starts.

Validate an idea before developing it

Testing with users and prototypes to understand what works while changing direction is still low-cost.

Understand what users really need

Interviews, benchmarking and market research to make decisions based on evidence, not assumptions.

Turn an idea into a product

From problem definition to early prototypes, building a clear direction before development begins.

Improve an existing product

New features, flows and interfaces designed without losing consistency with what already exists.

Bring structure to a complex process

Mapping and improving a process that has become too complex, whether internal or customer-facing.

Understand what to do before investing time and budget

UX audits, analysis and workshops to identify opportunities before design starts.

Validate an idea before developing it

Testing with users and prototypes to understand what works while changing direction is still low-cost.

Don’t see your exact case? Get in touch anyway: every project is different, and we can work out the best way to tackle it together.

Non trovi il tuo caso? Scrivimi comunque: ogni progetto è diverso e potremmo capire insieme il modo migliore per affrontarlo.

— SELECTED WORK

— SELECTED WORK

Three case studies

View all projects

View all projects

— ABOUT ME

— ABOUT ME

I’m Marco, a freelance Product Designer (UX/UI) based in Milan.

I help companies and product teams design and improve complex digital products and services, from user research and experience definition to interface design.

Before becoming a freelancer, I worked at large consulting firms, designing enterprise platforms, B2B services and digital products (apps and websites) for national and international organizations. This gave me the opportunity to work closely with stakeholders, development teams and business teams, tackling complex design challenges in structured environments.

Today, I work with companies looking to improve existing products or build new ones, focusing on UX Research, Service Design, UX Design and UI Design.

Alongside my consulting work, I’m a UX/UI Design instructor at Start2Impact University and a mentor on ADPList, where I support designers and professionals in developing their skills.

I work from Milan and remotely with clients in Italy and abroad.

— ABOUT ME

I’m Marco, a freelance Product Designer (UX/UI) based in Milan.

I help companies and product teams design and improve complex digital products and services, from user research and experience definition to interface design.

Before becoming a freelancer, I worked at large consulting firms, designing enterprise platforms, B2B services and digital products (apps and websites) for national and international organizations. This gave me the opportunity to work closely with stakeholders, development teams and business teams, tackling complex design challenges in structured environments.

Today, I work with companies looking to improve existing products or build new ones, focusing on UX Research, Service Design, UX Design and UI Design.

Alongside my consulting work, I’m a UX/UI Design instructor at Start2Impact University and a mentor on ADPList, where I support designers and professionals in developing their skills.

I work from Milan and remotely with clients in Italy and abroad.

Marco Zucca, freelance Product Designer based in Milan

6+ years

of experience

30+

projects

20+

clients

10+

industries

— CLIENTS

— CLIENTS

A few companies I’ve worked with

— CLIENTS

A few companies I’ve worked with

Enel Logo
Unipol Logo
TIM Logo
Coopservice Logo
Acea Logo
BMW Logo
Poste Italiane Logo
Logo SiSalute
  • Enel Logo
  • Unipol Logo
  • TIM Logo
  • Coopservice Logo
  • Acea Logo
  • BMW Logo
  • Poste Italiane Logo
  • Logo SiSalute

Where I add value in the design process

01

Research

Understanding people, context and objectives before making product decisions.

USER & STAKEHOLDER INTERVIEWS · MARKET RESEARCH · COMPETITIVE BENCHMARKING

USER & STAKEHOLDER INTERVIEWS · MARKET RESEARCH · COMPETITIVE BENCHMARKING

02

Analysis

Organising insights and requirements into a clear, shared design direction.

RESEARCH SYNTHESIS · JOURNEY MAPPING · SERVICE BLUEPRINT · FUNCTIONAL REQUIREMENTS · PRIORITISATION

RESEARCH SYNTHESIS · JOURNEY MAPPING · SERVICE BLUEPRINT · FUNCTIONAL REQUIREMENTS · PRIORITISATION

03

Concept

Exploring and validating solutions before investing in development.

WORKSHOPS & CO-DESIGN SESSIONS · IDEATION · LOW-FIDELITY PROTOTYPING · CONCEPT TESTING

WORKSHOPS & CO-DESIGN SESSIONS · IDEATION · LOW-FIDELITY PROTOTYPING · CONCEPT TESTING

04

Structure

Defining the structure, flows and interactions that will guide the product.

WIREFRAMES · USER FLOWS · PROTOTYPING · USABILITY TESTING

WIREFRAMES · USER FLOWS · PROTOTYPING · USABILITY TESTING

05

Detailed design

Refining every detail of the experience through to developer handoff.

DETAILED FLOWS · EDGE CASES · DESIGN SYSTEM · DEVELOPER HANDOFF

DETAILED FLOWS · EDGE CASES · DESIGN SYSTEM · DEVELOPER HANDOFF

A few words from people I’ve worked with

A few words from people I’ve worked with

View all testimonials

He is one of those people who truly make a difference within a team.

CLIENT

He connects business needs with user needs while always keeping usability in focus.

CLIENT

He stood out for his ability to work independently, quickly interpreting requirements that were often not clearly structured.

CLIENT

Skilled and approachable, he makes a tangible contribution to a project’s success.

TEAMMATE

He is one of those people who truly make a difference within a team.

CLIENT

He connects business needs with user needs, always keeping a strong focus on usability.

CLIENT

He stood out for his ability to work fully independently, quickly interpreting loosely defined requirements.



CLIENT

Skilled and approachable, he makes a tangible contribution to a project’s success.

TEAMMATE

View all testimonials

— LET’S TALK

Have a project in mind?

Do you have an idea to validate, a product to rethink, or a team that needs support?

Tell me about the context: I’ll get back to you within a couple of days to see how I can help.

Marco Zucca · Freelance Designer · ©2026

P.IVA 14780700960

Marco Zucca · Freelance Designer · © 2026

P.IVA 14780700960

Marco Zucca · Freelance Designer · © 2026

P.IVA 14780700960